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Fintech

Andriod

iOS

Web

Design System

ALAT 4.0: Scaling to deliver a fully digital banking experience to 4M+ customers

Organisation

Wema Bank

Organisation

Lead Product Designer

Timeline

2022-2024

Impact & Outcome

>160+

Products/features/
updates shipped

>10+

Lead designer across
over 10 squads

>22%

Grew foreign transactions
in 6 months

>40%

Increase in daily active users

>19%

Growth in monthly
transaction value

Over 3 years at ALATByWema, I led design initiatives across the entire product ecosystem, including the personalization Engine, Lifestyle Features, Live Event Integrations.

—Here's a glimpse of how they shaped the customer’s banking experience.

The Solution

A comprehensive look at some of the implemented features

Designing for Global Reach: A Unified Payment Experience Driving Growth and Engagement

LOCAL FINANCE FEATURES

Local Transfers

Airtime and Data

Bill Payment

QR Payment

Insurance

Remita

Collections

Buy Now Pay Later (BNPL)

Schedule Payment

CROSS-BORDER FINANCE FEATURES

International Transfer

FX Sales

eSIM

eVoucher/Gift Card

PAPSS

Western Union

International Airtime and Data

LIFESTYLE

Movie Ticket

Movie Ticket Subscription

Events

Flight Ticket

ALAT Health Connect

OTHER FINANCE FEATURES

Bank network Uptime

Manage Beneficiaries

Empowering Financial Future: Savings and Investment Tools for Different User Groups

PERSONAL SAVINGS

Fixed Savings

Flexi Savings

Stash Savings

Dollar Savings

Investment Savings

Lockup Savings

Spend and Save

Receive and Save

GROUP SAVINGS

Target Savings

Rotating Savings

Football Savers Club

Fiftfam Savers Club

Join Group

INVESTMENT

Treasury Bills

US Stocks

Scaling Credit Facilities: Pre-approved Lending Solutions Powering User Needs

LOAN

Salary-Based Loans

Payday Loans

Quick Loans

Goal-Based Loans

Device Loans

NYSC Loans

School Fees Loans

Nano Loans

CREDIT CHECKER

CRC Monitors & Alerts Premium

CRC Monitors & Alerts

CRC Self Enquiry

CRC Score

I-CON Plus

CON Plus

Redefining Borderless Spending: Secure Virtual and Physical Card  for Global Trade

PHYSICAL CARDS

Debit Card

Credit Card

Utility Card

VIRTUAL CARDS

Virtual Naira Card

Virtual Dollar Card

OTHER SERVICES

Track Card Request

Card Control

Card Linking

Optimizing User Autonomy: Management Systems Ensuring Security and Ease

MY ACCOUNTS

Personal Account

Royal Kiddies Account

Account History

Account Information

Account Upgrade

Create Current Account

Create Dom Account

Create Hybrid Account

Statement of Account

Set Spending Limit

LOYALTY & REWARDS

ALAT Points

Refer a Friend

PERSONALIZATION & SECURITY

Edit Profile

Edit Favourites

ALAT Authenticator

SETTINGS

Change Password

PIN Management

Security Questions

Touch ID Login

PIN + TouchID Authentication

The Work Process

The Conclusion

What I'd Do Differently?

3rd Party Integrations

Improved my ability to work within a team and across multiple squads.

Speaking Dev-Language

Late copy changes causedImproved my developer-designer collaboration with effective communication and proper documentation. rework to some flow.

Feedback & Iteration

Developed a continuous iteration and room for improvement mindset.

What's Next?

Continuous Iterations

Improving existing the experience features with easy-win updates.

Innovation

Building new innovation features inline with our target audience and business goals.

2.0 - App Rebuild

Currently leading the design team to rebuild the entire application from 0 - 1